Kitcheninns app processes and sends orders directly to partner restaurants, which then deliver to their customers. The service is available via its mobile applications. Customers order food by entering their postcodes on the site and browsing for food from a list of restaurants. They can create meals by browsing restaurant menus and selecting items they want to order before entering an address and proceeding to the checkout. Restaurants receive these orders and then deliver to customers. Kitcheninns sends out an SMS to confirm orders and their estimated delivery time.